Refund policy

EMPOFIT — Returns and Refunds
Last updated: 21 September 2026
Your legal right to cancel (UK and EU)
If you are a consumer in the United Kingdom or the European Union, you have the right to cancel your order for any reason within 14 days of the day you receive it. You then have a further 14 days to send the goods back to us. This right applies whether or not the goods are faulty, and you do not need to give a reason.
To cancel, email us at support@empofit.com with your order number. You may use the model cancellation form, but you do not have to.